Debates over direction are commonplace

Nov 04 2014

What do you do when you reach a fork in your business model?

IRB patience lends time to dig deeper

Sep 22 2014

How do teams maintain momentum when waiting on IRB approval is unavoidable? We found out.

When users attack: What to do when user testing doesn’t go your way

Mar 24 2014

User testing doesn’t always give you a pat on the back.

What to do when someone says your baby is ugly

Nov 08 2013

Tips on accepting constructive criticism.

Postcard Prototype

How to build a digital news prototype

Sep 27 2013

You don’t need to be a NASA scientist to build a prototype. All you need is some scissors and paper.